/ Store Policy
Welcome to our store! Here are important policies to ensure a smooth shopping experience:
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Ordering: Place your order online through our website. For assistance, contact our customer support team.
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Payment: We accept major credit cards and online payment methods. Payment is required at checkout.
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Shipping: We offer delivery 7 days a week for orders placed before 12pm. Next day delivery is available. Contact us for specific delivery date requests.
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Returns: Due to the nature of our products, we do not accept returns. However, if you encounter any issues with your order, please contact us for assistance.
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Customer Service: We are committed to your satisfaction. Contact us with any questions, concerns, or feedback—we're here to help!
Thank you for choosing our crepe cake store. Enjoy your delicious treats!
/ PAYMENT METHODS
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Credit / Debit Cards
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PAYPAL
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WeChat pay
For customers using WeChat Pay, please contact us directly to arrange payment. We will provide you with the necessary information to complete your transaction.
/ WHOLESALE INQUIRIES
Thank you for your interest in partnering with us for wholesale purchases. Below are the details of our wholesale policy:
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Minimum Order Requirement: We have a minimum order quantity for wholesale purchases to ensure efficiency and cost-effectiveness. Please contact us directly to inquire about specific minimums for our products.
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Product Selection: Our wholesale catalog includes a variety of crepe cakes and related products. Detailed product information, including flavors and sizes, is available upon request.
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Ordering Process: To place a wholesale order, please email us at [your email address] with your requirements and contact details. Our team will promptly respond to discuss pricing, availability, and shipping options.
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Pricing and Discounts: Wholesale pricing is offered for bulk orders. We provide competitive pricing and volume discounts based on order quantities.
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Shipping and Delivery: We offer shipping options for wholesale orders. Shipping costs and delivery timelines will be confirmed during order processing.
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Payment Terms: Payment for wholesale orders is typically required in advance. We accept major credit cards and other forms of payment, as agreed upon.
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Quality Assurance: We are committed to delivering high-quality products to our wholesale partners. If you have any issues with your order, please contact us promptly for resolution.